1. Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
  2. Shipping Rates & Delivery Estimates: Shipping charges for your order are displayed in your cart or they may be calculated and displayed at checkout. Please note that estimates are not guaranteed and actual delivery times may vary. We use USPS carrier.
  3. Damages: lala handmade store is not liable for any products damaged or lost during shipping. If you received your order damaged by the carrier, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
  4. International Shipping. At this moment we do not offer international shipping in this store but we do offer from our Etsy store. If you need international shipping you are welcome to visit https://lalacutters.etsy.com